Frequently Asked Questions
We know ordering workwear can come with a few questions, from branding and sizing to delivery times. Below you’ll find answers to our most commonly asked questions. If you need anything else, our friendly team is always happy to help.
Get in touch using the details below and we’ll point you in the right direction.
Ordering & Accounts
No. You can place an order as a guest. Creating an account does, however, make it easier to track orders, save your details, and reorder workwear quickly in the future.
Yes. We specialise in bulk and ongoing workwear orders for businesses. We can save your garments and branding on file to make repeat ordering fast and consistent.
There is no minimum order for plain garments. Branded items may have minimum quantities depending on the garment and decoration method. If you’re unsure, our team can advise before you order.
Branding, Printing & Embroidery
All branding is completed in-house and includes:
- Embroidery
- Screen printing
- Heat transfer / vinyl printing
We’ll always recommend the best option based on your garment, logo, and how the workwear will be used.
Yes. If your logo needs resizing, adjusting, or converting for embroidery or print, our team can help. A one-off setup fee may apply depending on the artwork supplied.
Vector files such as AI, EPS, or PDF are ideal. We can also work from high-quality PNG or JPG files. If you’re unsure what you have, send it to us and we’ll advise.
Yes. For all branded orders, we provide a visual proof for approval before production begins.
Products & Sizing
We supply a wide range of trusted workwear all suitable for:
- Construction & trade workwear
- Corporate & office uniforms
- Hospitality & catering apparel
- Hi-vis clothing & PPE
- Outdoor & weatherproof garments
If you don’t see what you’re looking for, our team will be happy to source it for you.
Each product includes a size guide to help you choose the correct fit. For team orders, we recommend checking measurements carefully or ordering sample sizes where possible.
Delivery & Lead Times
- Plain garments: typically dispatched within a few working days.
- Branded garments: usually dispatched within 7–10 working days after payment and artwork approval.
Please note lead times may vary during busy periods, we will confirm before production begins.
In some cases, yes. If you have a tight deadline, please contact us before ordering and we’ll let you know what’s possible.
We deliver workwear across the UK. Local collection is also available..
Returns & Amendments
Branded items are made to order and are non-returnable unless faulty. We recommend checking sizes, quantities, and artwork carefully before approving your order.
If there’s a problem with your order, please contact us as soon as possible. We’ll always work with you to resolve the issue quickly and fairly.
General
We supply workwear for businesses and organisations of all sizes, including:
- National & multinational companies
- Regional & independent businesses
- Local trades & contractors
- Star-ups
- Schools, colleges & universities
- Over 20+ years of experience
- In-house embroidery and printing
- Reliable turnaround times
- Consistent quality and attention to detail
- Friendly and knowledgeable team
- Family run business
Still Have a Question?
We aim to respond to all enquiries within one working day.
If you’ve ordered with us before or are looking to repeat an existing job, let us know in your message and we’ll make the process as quick and easy as possible.
